iphone tempered glass
iphone tempered glass

FAQ topics

Ordering

Can I change my order after placing it? If your order hasn’t been shipped yet, please contact customer service to make changes.

How do I know if my AndyQ order was successful? You will receive a confirmation email after placing your order.

Why does my order status show “on hold”? This could be due to payment or stock issues. Contact customer service for assistance.

Billing

What payment methods do you accept? We accept all major credit cards and online payment methods.

Do you accept AMEX/Visa gift cards? Yes, we do.

Can I use a JCB credit card for payment? Yes, we accept JCB credit cards.

Products

Do AndyQ screen protectors offer protection? Yes, our screen protectors provide superior protection against scratches and impacts.

What makes your tempered glass unique? Our tempered glass is made from premium German glass, offering superior durability, high transmittance, and exceptional touch sensitivity.

Do you offer warranties on your products? Yes, we provide a limited warranty on all our products. Please refer to our warranty policy on the website for more details.

Do AndyQ clear screen protectors turn yellow? Our high-quality materials resist yellowing over time.

How much do AndyQ screen protectors cost? Prices vary by model and type. Please check the product page for details.

Promotions

I missed a recent AndyQ promotion. Can I still get the discount? Contact customer service to see if the promotion can be applied retroactively.

Can I use two promo codes on one order? No, only one promo code can be used per order.

Can I use two gift card codes on one order? Yes, multiple gift card codes can be used on a single order.

Shopping Information

What are the delivery charges for online orders?

  • Free shipping to UAE and Saudi Arabia.
  • Free shipping on orders over $40 for other regions.

How long will delivery take?

  • 3-7 business days within the United States.
  • 7-14 business days for international orders.

What happens after I place an order? You will receive an order confirmation email. Once shipped, you will get a tracking number to monitor your shipment.

Where can I view my sales receipt? Log into your account on our website and navigate to “Order History” to view and download your sales receipt.

Shipping & Delivery

Standard and expedited delivery options We offer both standard and expedited shipping. Delivery times depend on your location.

How long does it take to ship my order? Orders typically ship within 1-3 business days.

Do you offer international shipping? Yes, we ship internationally.

Returns & Exchanges

Can I return a product for a refund? Yes, you can return products within 30 days for a full refund.

Can I get a full refund on my order? Yes, provided the product is returned in its original condition.

Can I exchange a product instead of getting a refund? Yes, exchanges are available.

Company/Store

Is AndyQ a US-based company? Yes, we are registered in the United States.

Does AndyQ have physical stores? Currently, we operate exclusively online.

How can I join the AndyQ Private custom? Please contact us at notification@andyq.me.

Coupon Codes

How do I use a coupon code? Enter your coupon code at checkout to receive the discount.

Do coupon codes expire? Yes, please check the specific terms for each coupon.

What if my coupon code doesn’t work? Contact customer service for assistance

Gift Cards

How do I purchase a gift card? You can buy electronic or physical gift cards on our website.

When do gift cards expire? Gift cards typically do not expire, but check the terms at purchase.

Can I change the value of a gift card after purchase? No, the value cannot be changed after purchase.













Contact Information

4340 Von Karman Ave # 150
Newport Beach, CA 92660
United States

(+971) 585526397

notification@andyq.me